Hotel Elena
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Facilities - Hotel Elena
- 24-hour front desk
- Laundry
- Valet parking
- Tour desk
- Baggage storage
- Concierge
- Private check-in/out
- Suit press
- Grocery deliveries
- 24-hour security
- Key access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Non-smoking rooms
- Family rooms
- Safe
- Smoke-free property
- Wifi in all areas
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Parking
- Free parking
- Parking garage
- Internet
- Wifi
- Free Wifi
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Sun deck
- Outdoor furniture
House Rules
The Fine Print
Frequently Asked Questions
Guests can check in from 14:00 and must check-out by 13:00.
At Hotel Elena, guests can choose from room types such as Double Room with Two Double Beds, Standard Room and Deluxe Queen Suite.
Yes, free parking is available on site for guests.
Staff members at Hotel Elena are fluent in English and Spanish.
Nearby points of interest include Parque Alameda (1.3 km), Estrella de Puebla (4.1 km), Amparo Museum (700 m) and International Museum of the Baroque (6.2 km), giving guests convenient access to several notable locations in the area.
Hotel Elena is situated at 2 Norte # 608 Col. Centro, Puebla, Mexico.
Rates at Hotel Elena begin at MX$1,352 per night.
For dining nearby, guests can visit Taquería Los Ángeles (50 m) and The Italian Coffee Company (400 m).
Guests can arrange airport transfers directly through Hotel Elena.
Hermanos Serdán International Airport can be reached within a distance of about 22 km.




















